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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zackariah Kadri

Zackariah Kadri

September 30, 2026

5  out of  5
rating by Zackariah Kadri
"Dawn Taylor was exceptionally helpful and patient assisting me for my first time bundling my home and auto insurance. Each and every step of the process was carefully and thoroughly explained. I would highly recommend her!"
We responded:
"Thank you for the kind words Zack! We're glad the experience of being able to bundle your insurance with us went smoothly. It's important to us that our customers are able to make informed decisions about their auto and home insurance, and I am glad we were able to clearly explain your options! Feel free to call us if you have questions about these or other insurance policies!"
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Omar Isse

September 30, 2026

5  out of  5
rating by Omar Isse
"Chris and Laura has been one of the best agent I have done business with! Been with them over a decade. They are always there for you when you need them, I always get best deals!"
We responded:
"Omar, thank you for your valuable feedback. I'm delighted to hear about your positive experiences with our agency, and we're committed to consistently delivering exceptional service and optimal deals for our clients."
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Kelsea Rose

September 29, 2026

5  out of  5
rating by Kelsea Rose
"Dawn Taylor was extremely helpful & made it super easy to get coverage. She got me a great deal and bundled my auto with renters & got me a discount! Amazing customer service!!!!!!"
We responded:
"Thank you Kelsea! Thrilled to hear that we were helpful and made setting up your insurance bundle easy! Our goal is always to get all of your discounts included, and make insurance easy for you!"
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tata Fakhr

September 3, 2026

5  out of  5
rating by tata Fakhr
"Laura was incredibly helpful, kind, and patient throughout the whole process. She took the time to answer all my questions and made everything easy and stress-free. Great customer service—I highly recommend her!!!"
We responded:
"Thank you Tata for your kind words! Insurance can definitely be complicated, and I'm glad we were able to make it easy for you! Looking forward to continuing to provide you with great customer service for years to come!"
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Mehdi Haghighiyar

September 2, 2026

5  out of  5
rating by Mehdi Haghighiyar
"I recently switched to Laura’s State Farm office after being with another State Farm agency that didn’t provide good customer service. I’m really glad I made the change! Laura and her team gave me a better price and took the time to explain everything clearly. They’re friendly, professional, easy to reach, and always quick to respond. It feels great to work with an insurance agent who actually cares about her customers and makes the whole process simple and stress-free. I highly recommend Laura and her team!"
We responded:
"Thank you Mehdi for the great review! I'm so glad that you've been pleased with our service and we were able to ensure you had the best price available. Please continue to feel free to reach out if you need anything at all!"
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Prakash Chatlani

August 9, 2026

5  out of  5
rating by Prakash Chatlani
"Laura and her team were so great to work with! Very easy, and seamless!"
We responded:
"Thank you for taking the yime to leave us a review Prakash! I'm happy to hear that your experience working with us went well. Let us know if we can ever help you with anything else!"
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Sarah Perez (SarahLeaCheesecake)

July 31, 2026

5  out of  5
rating by Sarah Perez (SarahLeaCheesecake)
"Customer service is consistently amazing. I’m really glad to have my coverage placed here."
We responded:
"Thanks Sarah! I'm glad you've been pleased with our customer service. Looking forward to continuing to keep you happy with your coverage decisions!"
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jenny brown

July 30, 2026

5  out of  5
rating by jenny brown
"I have been working with Chris M; his work ethic and willingness to speak with me until I understand EVERYTHING are outstanding. I switched from coverage from two other insurance companies to bundle my auto and renter's insurance with State Farm and while the better price quote I received played a role, Chris deserves the credit for bringing me back to State Farm. It's so nice to talk to a real human again and not an AI chat bot over an app!"
We responded:
"Thank you, Jenny! I'm thrilled that Chris made your experience with us so positive! It's great to know that his dedication and personal touch are appreciated. Thank you for choosing State Farm (again!), and we look forward to helping you more in the future!"
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Jenny Pacheco

July 18, 2026

5  out of  5
rating by Jenny Pacheco
"Laura was so great to work with again!! I also worked with her 5 years ago when I first went through the getting life insurance process and just did an update again to modify my life insurance coverage. Laura is so professional and cheerful and makes the process easy and pleasant! Thank you for your help making sure my kids and life circumstances are covered in case of unfortunate unforeseen circumstances!! Peace of mind is so important!"
We responded:
"Thank you, Jenny! We are thrilled that working with us has been a positive experience for you both times. It's important to us that you feel secure and at ease with your life insurance coverage. We're here to help make sure you and your family are protected. Let us know if we can help with anything else!"
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Elizabeth Love

July 10, 2026

5  out of  5
rating by Elizabeth Love
"Dawn was prompt and knowledgeable. She did a great job."
We responded:
"Thanks Elizabeth! I'm glad we were able to assist you with your homeowner's insurance quickly and effectively. Looking forward to helping you with all of your insurance needs going forward!"
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Julie Palomino

June 25, 2026

5  out of  5
rating by Julie Palomino
"Chris Mercado REALLY helped me out today when I called from a busy rental car office in Miami and needed a specific document. He immediately sent the needed document to me and called to let me know. Very impressed!"
We responded:
"Thank you Julie! We appreciate you taking the time to leave us a review! We're happy to hear that you were promptly assisted, as our goal is quick and efficient service for everyone. Feel free to reach out if you need anything else, and enjoy Miami!"
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Isabelle Trujillo

June 10, 2026

5  out of  5
rating by Isabelle Trujillo
"I had the pleasure of speaking with Dawn Taylor and she was wonderful! As someone who doesn’t know a lot about life policies, I had many questions and she was patient and made sure that I understood everything. All of my questions were answered and I left feeling very confident in my decision. I would highly recommend Dawn’s services if you’re looking for a life policy!"
We responded:
"I'm so glad Dawn was able to help you to protect your loved ones with life insurance! There are definitely a lot of moving pieces, so it's great we were able to address all of your questions so you could make the best decision for you!"
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Mauricio Sanchez

June 1, 2026

5  out of  5
rating by Mauricio Sanchez
"Great service, responsive, friendly and very very helpful!!!"
We responded:
"Thank you Mauricio! We're glad that you are pleased with the customer service we've been providing you here at Laura Arcuri State Farm. We are looking forward to being very very helpful to you for years to come!"
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Ricky Byrd

June 1, 2026

5  out of  5
rating by Ricky Byrd
"Laura and the team are always so helpful in answer questions, helping us understand options, and making sure we are cared for and covered adequately. Would recommend!"
We responded:
"Thank you Ricky! It's always such a pleasure working with you! We're glad we could help you understand your options to customize your insurance for what works best for you. We truly appreciate your trust in our team. Thank you again for your recommendation!"
Profile photo of Daryna Popach

Daryna Popach

April 14, 2026

5  out of  5
rating by Daryna Popach
"I had such a great experience here! Everyone was super kind and welcoming, and the whole process felt easy and stress-free. I especially want to give a big thank you to Dawn—she was absolutely amazing! She took the time to explain everything clearly, answered all my questions, and made sure I felt confident in my choices. You can tell she genuinely cares about helping people. I really appreciate all her help and would definitely recommend this place to anyone looking for insurance!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had such a great experience with our team; we also are pretty thrilled with Dawn! At Laura Arcuri State Farm in Edmonds, WA, we are committed to keeping the insurance process simple and stress-free, whether you're looking for auto insurance or other coverage. We truly appreciate your recommendation and opportunity to help you with your insurance!"
Profile photo of Elizabeth Roberts

Elizabeth Roberts

April 12, 2026

5  out of  5
rating by Elizabeth Roberts
"I was having difficulty with the Beacon and registration, I spoke to Dawn Taylor, Manager and made an appointment. She was very gracious helping me out of my predicament. And VOILA I'm set."
We responded:
"Thank you for the great review! We're glad Dawn was able to get your Drive Safe & Save beacon set up to help you out with the discount on your auto insurance. Thanks for stopping by Laura Arcuri State Farm in Edmonds; it was great to see you!"
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Athena

April 10, 2026

5  out of  5
rating by Athena
"I had a fantastic experience with Dawn. As someone who doesn't know much about car insurance, I really appreciated how informative and patient she was in explaining everything to me. She made sure I understood my options and helped me feel confident that I was getting the right coverage. What really stood out was when I ran into an unexpected issue with a car I had previously sold. The new owner got into an accident, and I was unsure how to proceed. She immediately stepped in, guided me through the process, and helped me contact the correct people to resolve the issue quickly. Thanks to her, I feel truly protected while driving and have peace of mind knowing I have a trustworthy agent on my side. I highly recommend her services to anyone looking for car insurance!"
We responded:
"Thank you so much for your kind words and taking the time to share your experience! We're so happy that Dawn was able to help you to understand your insurance options and be there for you when an issue arose. Our goal is to ensure that every customer is informed and supported so they feel empowered to make the decisions they need to when it matters most!"
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Justin Ulrich

April 9, 2026

5  out of  5
rating by Justin Ulrich
"Laura and Dawn were amazing to work with. I got new auto and renters insurance with their help and saved a ton of money!"
We responded:
"Thank you Justin! You were amazing to work with too! We're so glad we were able to help you with your auto insurance and renters insurance and save you money. Our team here at Laura Arcuri State Farm is committed to helping people in the Seattle area find the right coverage at the right price!"
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destany twombly

April 8, 2026

5  out of  5
rating by destany twombly
"Dawn is amazing! she’s very helpful with about everything and if she can’t answer she’ll give resources on where to find the answer! she helped me get a new insurance AND saved me some money ! :)"
We responded:
"Thanks Destany! We love Dawn too! We're thrilled to have her as part of the team here, helping people with their insurance every day. Happy that we got you a better-priced insurance policy too!"
Profile photo of Jay Smith

Jay Smith

April 2, 2026

5  out of  5
rating by Jay Smith
"Laura and Dawn were a huge help with securing condo insurance for my first home! I highly recommend Laura and her team if you need insurance! Great service."
We responded:
"Thank you Jay, and congratulations again on your beautiful new home! We are thrilled to have made getting new condo insurance easy for you!"
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Terri Augustamar

January 12, 2026

1  out of  5
rating by Terri Augustamar
"The workers in this office in particular have proven to be both incompetent and untrustworthy. Laura herself misquoted insurance law to me more than once. I recommend using a different State Farm agent."
We responded:
"Terri, thank you for sharing your feedback. I'm genuinely sorry to hear about your experience with our office. Your concerns are important, and I would like to address them directly. I called, but was unable to reach you. Please feel free to reach out to our office so we can discuss this further and work towards a resolution. Our goal is to ensure that your concerns are addressed to your satisfaction. Looking forward to connecting to get this resolved for you!"
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Susan Riley

January 8, 2026

5  out of  5
rating by Susan Riley
"They were so helpful"
We responded:
"Thank you, Susan! I'm so glad we were able to help you out today! Please always feel free to reach out if you need anything else at all. Looking forward to chatting with you again!"
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george p

November 11, 2025

5  out of  5
rating by george p
"My experience with Maria Yumang, State Farm Account Representative, was among the best from the best in regards with timely response, business conductivity and overall care for their clientele. My business conduct was Homeowner Insurance as well as Auto Insurance for two vehicles."
We responded:
"Thank you for the kind words George! We love Maria and how much she cares about our customers! Our goal is to always give our customers the help they deserve as efficiently as possible. We appreciate you and look forward to continuing to assist you with all of your insurance needs!"
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Kathy Upton

July 30, 2025

5  out of  5
rating by Kathy Upton
"Very thorough and helpful!
I had many policies to review and we had time to go over each one, pricing and if I still need the coverage"
We responded:
"Thank you for the great review Kathy! I'm glad we were able to review all of your insurance with you. We think it's important that all of our customers have personalized service available to help ensure that they only have the coverages they want and need. We think it's equally important that you're getting good rates and a great value for your dollar, and we're happy to review your policies with you again anytime!"
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Lori Lansing

May 1, 2025

5  out of  5
rating by Lori Lansing
"I emailed Laura with an updated needed to my policy, and she literally emailed back under 5 min later with confirmation that she'd already taken care of with no price change to my premium, and pdf confirmation of the document. Unbelievable responsiveness, super impressed!!"
We responded:
"Thank you for your fantastic review! We're always happy to provide prompt and efficient service for your insurance, so you can have more time for the rest of your day! Your satisfaction is our priority, and we're glad we could get this updated for you without any changes to your premium. We truly appreciate your business and look forward to serving you again!"